Revised on August 21, 2024

On this page, we explain what information we collect when you use our website, why we collect it, and how it enhances your user experience. This privacy policy applies to all qointa services, including our websites and apps. By using these services, you indicate your acceptance of this privacy policy. qointa is committed to respecting the privacy of all users and ensures that the personal information you provide is treated confidentially.

1. General

qointa places great importance on your privacy and the protection of your personal data. This privacy statement aims to provide clear and transparent information about how we handle personal data. We take all necessary measures to safeguard your privacy and treat your personal data with care. qointa complies with applicable laws and regulations, including the General Data Protection Regulation (GDPR, Regulation EU 2016/679).

This means that we:

• Process your personal data in accordance with the purpose for which it was provided, as outlined in this Privacy Policy.

• Limit the processing of your personal data to only what is necessary for those purposes.

• Obtain your explicit consent when required for the processing of your personal data.

• Implement appropriate technical and organizational measures to ensure the security of your personal data.

• Do not share your personal data with third parties, unless it is necessary to fulfill the purposes for which the data was provided.

• Respect your rights concerning your personal data and make you aware of these rights.

2. Why Do We Process Personal Data?

qointa processes your personal data for one or more of the following purposes:

• Marketing: When you create an account with qointa, you must register and provide certain personal information. If you give explicit consent during registration, you will receive our newsletter (4 to 6 times a year). Each newsletter includes an option to unsubscribe at any time.

• Services: Your qointa account allows you to log into our website and access various services.

• Analysis: We use your personal data to understand our audience better, including demographics, preferences, and the popularity of certain pages or products. This helps us improve our services and tailor them to our target audience.

3. What Data Do We Process?

We may request, store, collect, and process the following personal data for the purposes mentioned in Section 2:

• Identification Information: Name, IP address.

• Contact Details: Email address, city, province, country, phone number.

• Personal Characteristics: Gender, date of birth.

We only collect personal data that you provide to us via the registration or contact forms on qointa.

4. Sharing Data with Third-Party Processors

We may share the data you provide with third parties if necessary for the purposes described above. For example, we may use third-party processors for:

• Cloud storage and data processing.

• Managing our online environment (web and email hosting).

• Marketing activities (such as sending newsletters).

We only share personal data with processors with whom we have a data processing agreement.

5. Sharing Data with Third-Party Recipients

We do not share personal data with external parties unless required or permitted by law, such as in the context of a police or judicial investigation. We may also share data with third parties if you give us your explicit consent, which can be withdrawn at any time without affecting the legality of prior processing.

We do not share personal data with entities outside the European Economic Area.

6. Cookies

This website uses "cookies" (text files placed on your computer) to help analyze how users interact with the site. Information generated by cookies may be transferred to our secure servers or those of third parties, such as Google:

• Google Analytics: Uses cookies to collect statistics on website usage (see Google Analytics Privacy Policy).

• Google Ads: Uses cookies to serve personalized ads (see Google Ads Privacy Policy). We use this information to monitor website usage, compile activity reports, and improve our services.

7. Retention Period

qointa will retain personal data only as long as necessary for the purposes for which it was provided. Retention periods may vary depending on the specific purpose, but qointa commits not to keep data longer than necessary.

8. Data Security

To protect your personal data from unauthorized processing, we have implemented the following technical and organizational measures:

• All qointa personnel with access to your data are bound by confidentiality.

• We enforce a username and password policy across all our systems.

• Our website uses SSL (HTTPS) to ensure secure data transmission.

• We pseudonymize and encrypt personal data when necessary.

• We regularly test and evaluate our security measures, adjusting them as needed.

9. Your Rights Regarding Your Data

You have the right to:

• Access your personal data.

• Correct or add to your data if it is inaccurate or incomplete.

• Erase your personal data if it is no longer necessary for the purposes it was collected, subject to our right to determine the validity of your request.

• Restrict processing of certain data if you object to its processing.

• Object to the processing of your personal data, such as for direct marketing purposes.

• Transfer your data to yourself or another party at your request.

You can view and modify your personal data by logging into your account on this website. If you wish to have your data removed from our systems or exercise any other rights related to data processing, please email info@qointa.com. We may ask for proof of identity to verify your request. We will confirm deletion of your data within 10 working days.

10. Complaints

If you have a complaint about how we process your personal data or exercise your rights, please contact us at info@qointa.com. You also have the right to file a complaint with the Data Protection Authority (DBA).

11. Changes to Our Privacy Statement

qointa may update this privacy statement from time to time.

12. Questions and Feedback

We regularly review our compliance with this privacy policy. If you have any questions, please contact us:

qointa (Datio BV), Groenstraat 59, 2870 Puurs-Sint-Amands (Belgium), info@qointa.com

13. Copyright

All content on this website, including texts, images, and other materials, is protected by copyright. Reproduction or public communication of this content requires qointa’s express written permission, except as permitted by law. You may download and reproduce information for private use and share it within your family circle.

Some names, logos, or signs on this website are registered trademarks. Unauthorized use is prohibited.

14. Disclaimer

qointa is not liable for any direct or indirect damage resulting from the use of information on this website or external sites linked from this website. qointa is also not responsible for any issues caused by technical errors or interruptions. Our liability is limited to what is legally required and does not extend to indirect damages such as lost revenue or profits, or increased general costs.

All disputes arising from the use of this site will be governed by Belgian law. By using this website, you consent to the jurisdiction of the courts of Antwerp, Belgium, and agree to bring all claims before these courts.

15. Contacting Us

For questions or suggestions regarding this statement, please contact us at webmaster@qointa.com.